Longer Billing Cycle Means Higher Bills for Some WSSC Customers

wsscWashington Suburban Sanitary Commission (WSSC) customers receiving their water and sewer bills in recent days may find their bill is higher than expected, according to an announcement by the utility company.

According to WSSC, this is due to many customers being billed for longer than normal billing cycles.

In a news release, WSSC said the challenging winter weather has caused a delay in meter reading, resulting in billing cycles that could be as much as one month longer than normal.

What that means is that some customers could see a bill increase of as much as 30% compared to the bill they received for the same period last winter.

WSSC said it opted to delay meter reading and not estimate bills in an effort to provide customers with a bill that most accurately reflects their usage.

Customers are urged to take a few minutes to look at their billing cycle and understand the number of days being billed. That information is located in the upper right portion of the bill.

If you still have questions about your bill after carefully reading it, call the WSSC customer relations staff at 301.206.4001. Agents are available Monday through Friday from 7:30 a.m. – 7 p.m.

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