MC 311 Call Center Opens Tonight
Residents can report issues associated with the storm, such as downed trees, by calling 311 or 240.777.0311, or visiting the website at www.montgomerycountymd.gov/311. The TTY number is 301.251.4850.
The best way for residents to receive timely severe weather and emergency notifications directly to cell phones and/or email addresses is from Alert Montgomery at alert.montgomerycountymd.gov. Or, follow the latest updates on Facebook or Twitter using #mocostorm.
To aid snowplows in clearing roads, residents are urged where possible to park vehicles in driveways or off-road. During a snowstorm, crews try to keep all main County roads and emergency routes clear, ensuring that, in an emergency, every household is within a half-mile of a cleared road. Only once the snow stops, do crews begin plowing neighborhood roads. Follow plowing progress on the County’s snowmap at www.montgomerycountymd.gov/snowmap.
In the event of power outages, treat intersections with non-working traffic signals as four-way stops. If your home is without power, contact your utility company: PEPCO, 877.737.2662; BG&E, 877.778.2222; or FirstEnergy/Potomac Edison, 1.800.255.3443.