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Pepco’s Storm Response: ‘Safety is our Number One Priority’

Pepco crews restored power to thousands of customers who lost service during the Dec. 8 winter storm. The vast majority of customers were expected to have service restored by the evening of Dec. 9. New outages were occurring throughout the day as weakened trees and limbs are causing additional interruptions.

According to a news release, Pepco has restored power for about 50,000 customers in the past 24 hours. Looking ahead, Pepco officials said they are monitoring Tuesday’s forecast of inclement weather.

Snow, sleet and freezing rain have been the primary causes of the Dec. 9 outages. For example, wintry precipitation can weigh down tree limbs and bring them into contact with power lines to cause outages. Trees — especially evergreens and others already weakened by previous storms — also have fallen onto power lines and equipment. Drivers skidding into utility poles along wet and/or icy roads also can cause service interruptions.

“We are out in our communities restoring power as quickly and safely as possible,” said Donna M. Cooper, president, Pepco Region.  “Safety is our No. 1 priority, and we urge our customers to stay away from downed wires and avoid working crews. Customers should assume that all wires are energized.”

Customers are asked to report any downed wires and outages by calling 1.877.PEPCO.62 (1.877.737.2662).  It is important that customers report their outages and request a call back to verify their power has been restored. Outages also may be reported through or through our mobile app, available for download at

Customers can find additional information by visiting, on Facebook at, and on Twitter The mobile app is available

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