OCP

March 16, 2017 | Mitti Hicks

Office of Consumer Protection Launches New Program for non-English Speaking Residents

Montgomery County’s Office of Consumer (OCP) Protections launched a new program for non-English speaking residents who have consumer protection questions, according to a news release. Volunteers who are fluent in Chinese, Korean and French will work each week to facilitate communication with OCP investigators. OCP currently has staff who are bilingual in Spanish, who are […]

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March 1, 2017 | Staff Writer

Office of Community Partnerships Announces Launch of New FAQ Guide for Immigration Updates

With the increase in questions from Montgomery County residents regarding immigration, Montgomery County’s Office of Community Partnerships (OCP) Director Bruce Adams, announced the launch of a new immigration FAQ guide. The new FAQ guide is designed to point residents in the right direction and suggests resources available countywide, according to a news release. “It is […]

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February 2, 2017 | Staff Writer

Have You Seen This Box? Then OCP Wants to Hear From You

The Montgomery County Office of Consumer Protection (OCP) is launching a campaign to warn consumers and retail businesses about so-called donation boxes on display in some retail stores and restaurants. These boxes typically post a photograph of a pet or a child, accept cash payments, and offer candy in return. Many businesses in Montgomery County […]

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February 1, 2017 | Staff Writer

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Consumer Alert About Online Scams (VIDEO)

The latest Consumer Alert from the Office of Consumer Protection is about online scams. Watch the alert, below:

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November 27, 2016 | Sonya Burke

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Consumer Alert: Holiday Shopping Tips (VIDEO)

Montgomery County’s Office of Consumer Protection has some important advice for holiday shoppers this season. Find out more in this Consumer Alert video, below:

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June 25, 2016 | Staff Writer

A New Way to File Consumer Complaints in Montgomery County (VIDEO)

Montgomery County residents can now file consumer complaints electronically. This new, online system makes it easier for consumers to request that the Office of Consumer Protection (OCP) investigate and hopefully resolve disputes regarding most consumer transactions. At the same time, OCP is relaunching its 24-hour “tip” line to facilitate receiving anonymous tips, suggestions, comments, and/or […]

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June 1, 2016 | Staff Writer

Consumer Alert: Drycleaners Eviction (VIDEO)

In this latest Consumer Alert, find out how the Office of Consumer Protection gets involved when a dry cleaning business is evicted.

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May 17, 2016 | Staff Writer

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Consumer Alert: Dry Cleaning May be Picked up From Wheaton Dry Cleaners

Consumers attempting to pick up their clothing at Super Cleaners in Silver Spring may be surprised to find the business has been evicted. Arrangements have been made to ensure consumers have the opportunity to retrieve their clothing. According to a news release from Montgomery County’s Office of Consumer Protection (OCP), anyone with clothing at the […]

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May 9, 2016 | Staff Writer

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Consumer Alert: Affinity Fraud (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from affinity fraud. Investigator Michelle Escobar explains. Visit our PEG partner County Cable Montgomery to view more of its local programming.

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March 28, 2016 | Staff Writer

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Consumer Alert: Weather-Related Scams (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from weather-related scams:

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