Montgomery County 311

February 8, 2016 | Maureen Chowdhury

Leggett on Next Round of Snow: “Montgomery County is Well Prepared for It” (VIDEO)

In this MyMCMedia Extra video, Montgomery County Executive Ike Leggett talks about forecasted winter weather and the County’s preparation. Related:

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January 27, 2016 | Maureen Chowdhury

TTY 311 Answering to You In Montgomery County Maryland image

Calls to Montgomery County’s 3-1-1 Remain High

Several days after a historic blizzard Montgomery County’s  3-1-1 government information and service request call center is still receiving thousands of calls. Montgomery County spokesperson Judy Stiles says that calls have decreased from the initial surge earlier,  but volume is still higher than average. The calls have dropped from 26,000 on Tuesday, Jan. 26, to […]

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January 26, 2016 | Willie James Inman

County’s 311 Call Center Overwhelmed After Blizzard

Montgomery County’s 311 has experienced higher than normal call volume after last weekend’s historic blizzard. MC311 is Montgomery County’s hotline for government information and service requests. County Spokesperson Patrick Lacefield said 311 has been overwhelmed with calls about snow removal. “Usually in a 12-hour period we get about 2,000 calls. Yesterday in a 24-hour period […]

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January 21, 2016 | Willie James Inman

311 Offers 24/7 Non-Emergency Assistance During Winter Storm (VIDEO)

The National Weather Service has issued a blizzard warning for Montgomery County. In this MyMCMedia Extra video Bruce Adams, the Director of the Montgomery County Office of Community Partnerships talks about who to call for information or assistance during the winter storm. Montgomery County government declares a “Snow Emergency” to take effect on Fri. Jan […]

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August 20, 2012 | Staff Writer

Montgomery County 311 operator

Extended 311 Hours (Video)

Montgomery County is extending the hours for the 311 call center based on feedback. Now the center is open until 7 p.m. Monday through Friday. Learn more by visiting the MC 311 website.

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