Office of Consumer Protection

October 20, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert (VIDEO)

The Office of Consumer Protection is reminding residents to verify the status of a charity before donating after a natural disaster or emergency. Find out more in this Consumer Alert, below:

Read more

July 8, 2016 | Sonya Burke

Office of Consumer Protection Logo

Consumer Alert: Home Improvement Tips (VIDEO)

In the latest Montgomery County Consumer Alert, investigator Kevin Simpson provides some tips for consumers considering home improvements this summer. Take a look: For more information, visit the Office of Consumer Protection’s website.

Read more

July 1, 2016 | Staff Writer

County Report This Week (VIDEO)

Lorna Virgili hosts the latest episode of County Report This Week, which includes reports on the relocation of the Shady Grove bus depot, expansion of the police body worn camera program, the Quicken Loans National golf tournament, and more.

Read more

June 25, 2016 | Staff Writer

A New Way to File Consumer Complaints in Montgomery County (VIDEO)

Montgomery County residents can now file consumer complaints electronically. This new, online system makes it easier for consumers to request that the Office of Consumer Protection (OCP) investigate and hopefully resolve disputes regarding most consumer transactions. At the same time, OCP is relaunching its 24-hour “tip” line to facilitate receiving anonymous tips, suggestions, comments, and/or […]

Read more

June 1, 2016 | Staff Writer

Consumer Alert: Drycleaners Eviction (VIDEO)

In this latest Consumer Alert, find out how the Office of Consumer Protection gets involved when a dry cleaning business is evicted.

Read more

May 17, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Dry Cleaning May be Picked up From Wheaton Dry Cleaners

Consumers attempting to pick up their clothing at Super Cleaners in Silver Spring may be surprised to find the business has been evicted. Arrangements have been made to ensure consumers have the opportunity to retrieve their clothing. According to a news release from Montgomery County’s Office of Consumer Protection (OCP), anyone with clothing at the […]

Read more

May 9, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Affinity Fraud (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from affinity fraud. Investigator Michelle Escobar explains. Visit our PEG partner County Cable Montgomery to view more of its local programming.

Read more

March 28, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Weather-Related Scams (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from weather-related scams:

Read more

January 28, 2016 | Sonya Burke

Office of Consumer Protection Logo

Consumer Alert: Car Repair Tips (VIDEO)

The Office of Consumer Protection (OCP) investigates and solves consumer complaints. Here’s OCP investigator Jim Parks with some tips for dealing with auto repair shops:

Read more

January 13, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Robocalls (VIDEO)

In this Consumer Alert: find out what to do about Robocalls in Montgomery County. For more information, visit the Office of Consumer Protection.

Read more

Engage us on Facebook

Follow us on Twitter