Office of Consumer Protection

December 23, 2015 | Staff Writer

Eric Friedman Explains New County Towing Law (VIDEO)

The county’s new towing law went into effect earlier this fall. Eric Friedman, Office of Consumer Protection Director, explains the new law in this video. Visit our PEG partner County Cable Montgomery to view more of its local programming. Related:

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December 8, 2015 | Sonya Burke

Consumer Alert: Beware of Phony Charities (VIDEO)

The Department of Consumer Protection is warning consumers about giving to phony charities that claim to represent our local Volunteer Fire and Rescue Departments or our Montgomery County Career Fire Fighters Union. To report any scams, call the Office of Consumer Protection at 240.777.3636. Visit our PEG partner County Cable Montgomery to view more of […]

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December 1, 2015 | Sonya Burke

Five Things to Know Today, Dec. 1, in Montgomery County

Here are your five things to know today, Dec. 1st, in Montgomery County: 1. The Montgomery County Council meets today and Councilmembers are expected to elect new officers for a one-year term. The meeting will be broadcast live by County Cable Montgomery. The Council agenda is posted online. 2. Have you heard? Montgomery County’s new towing […]

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November 30, 2015 | Sonya Burke

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Consumer Alert: Online Shopping (VIDEO)

The Montgomery County Office of Consumer Protection has released a new Consumer Alert video about online shopping. Take a look:

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November 2, 2015 | Staff Writer

Consumer Alert: New Credit Cards With Chips (VIDEO)

The Montgomery County Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Investigator Joy Matthews provides information on the new credit cards that contain chips and must be dipped, not swiped. Visit our PEG partner County Cable Montgomery to view more of its local programming. Contact Montgomery County Office of […]

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October 2, 2015 | Staff Writer

Consumer Alert: New Towing Law (VIDEO)

The Montgomery County Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Director Eric Friedman provides important information about towing practices in the county: Visit our PEG partner County Cable Montgomery to view more of its local programming. Contact Montgomery County Office of Consumer Protection by phone at 240.777.3636.

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September 8, 2015 | Staff Writer

A Montgomery County Consumer Alert (VIDEO)

Montgomery County’s Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Director Eric Friedman provides important information about a deceptive letter that you may have received: Visit our PEG partner County Cable Montgomery to view more of its local programming. Related:

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July 27, 2015 | Sonya Burke

Predatory Towing Bill Passes Unanimously (VIDEO)

Predatory towing is the number one consumer complaint in Montgomery County. Over the years hundreds of grievances have been filed with the Office of Consumer Protection. And it’s become enough of an issue that this week the County Council took action to put a stop to it. Susan Kenedy reports. Visit our PEG partner County […]

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July 22, 2015 | Staff Writer

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Office of Consumer Protection Shuts Down Deceptive Mail Solicitations

Officials from the Montgomery County Office of Consumer Protection (OCP), the Better Business Bureau serving Greater Maryland (BBB) and U.S. Postal Inspection Service-Washington Division worked together to stop a company from mailing letters that solicited Maryland homeowners to pay a fee to petition a review of their property taxes. According to a news release, the […]

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July 4, 2015 | Staff Writer

Council Legislation to Prevent Predatory Towing (VIDEO)

The Montgomery County Council is considering legislation to prevent predatory towing sponsored by Councilmember Roger Berliner. Here is an update from Susan Kenedy: Visit our PEG partner County Cable Montgomery to view more of its local programming. Read more about Bill 17-15 at the Council website here.

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