Montgomery County Office of Consumer Protection

May 10, 2019 | Michelle Queen

Montgomery Week in Review

Mariana Cordier hosts the latest episode of Montgomery Week in Review. This week’s guests are Elaine Apter, Tracy Rezvani, Stuart Rosenthal, and Caroline Taylor. Cordier and the panel discuss numerous topics including: Presidential elections and the Electoral College with Elaine Apter. Avoiding robocalls with Tracy Rezvani from the Office of Consumer Protections. The May issue […]

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January 31, 2019 | Deirdre Byrne

Cold Weather Means More PEPCO Phone Scams

As the weather gets colder, phone scammers are using it to their advantage. According to Montgomery County Consumer Protection, we should “expect an uptick in PEPCO phone scams threatening to shut off [our] power.” The Office of Consumer Protection (OCP) has been alerted of energy scams like these. On OCP’s website, they say that county residents have […]

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August 18, 2018 | Staff Writer

Office of Consumer Protection Revokes Home Builder’s License

The Montgomery County Office of Consumer Protection Board of Registration for Building Contractors has revoked JRK Contractor LLC’s new home builder’s license. According to OCP officials, JRK Contractors constructed six homes in Montgomery County between 2015 and 2018.  The office received and investigated complaints from the owners of three of the houses regarding alleged misrepresentations and serious […]

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July 25, 2018 | Mitti Hicks

Here’s What You Can Do to Avoid Identify Theft

U.S. Congressman Jamie Raskin (D-MD) joined Maryland Attorney General, Brian Frosh, and Montgomery County Office of Consumer Protection Director, Eric Friedman, to discuss identify theft prevention from scammers during the inaugural Consumer Fest. The event, held at Veterans Plaza in Silver Spring Tuesday evening, also featured a resource fair for residents to learn more organizations […]

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January 5, 2018 | Michelle Queen

County Report This Week (VIDEO)

Lorna Virgili hosts the latest episode of County Report This Week with news and information for Montgomery County. On this episode, find reports on: MCPS Superintendent, Dr. Jack Smith, unveils his recommended FY19 $2.50B operating budget; County Executive Ike Leggett gears up to host five FY19 Operating Budget community forums; Free tax preparation services are […]

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March 16, 2017 | Mitti Hicks

Office of Consumer Protection Launches New Program for non-English Speaking Residents

Montgomery County’s Office of Consumer (OCP) Protections launched a new program for non-English speaking residents who have consumer protection questions, according to a news release. Volunteers who are fluent in Chinese, Korean and French will work each week to facilitate communication with OCP investigators. OCP currently has staff who are bilingual in Spanish, who are […]

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February 1, 2017 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert About Online Scams (VIDEO)

The latest Consumer Alert from the Office of Consumer Protection is about online scams. Watch the alert, below:

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April 1, 2016 | Willie James Inman

Senior Forum and Resource Hosted by Councilmembers Katz and Berliner Fair Planned for April 8

Montgomery County Councilmembers Roger Berliner and Sidney Katz will host a senior resource fair and forum on April 8. The event is focused on educating seniors about consumer protection and will serve as a way to connect residents with resources in the community. Asbury Methodist Village in Gaithersburg will host the event. The resource fair aims to […]

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October 8, 2014 | Aline Barros

County Officials Met with Chinese Delegation to Talk About Fraud Prevention

Officials from the Montgomery County Office of Consumer Protection met with the Chinese Ministry of Commerce delegation on Oct. 7 to learn about the regulations in which businesses operate in the U.S. During the meeting, Eric Friedman, director of the Montgomery County Office of Consumer Protection, shared with the Chinese delegation how the office handle complaints, and […]

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January 31, 2014 | Staff Writer

Be Cautious When Returning Missed Calls

The Office of Consumer Protection (OCP) is warning consumers to not automatically return a missed cell phone call. Consumers should hesitate before calling an unknown number on their cell phones. Scammers are luring local cell phone users to return their call by hanging up before a consumer answers the call. Cell phone users, believing that […]

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