311

A bipartisan bill sponsored by State Sen. Cheryl Kagan (D-District 17) to alleviate 911 centers by creating a statewide 311 system using artificial intelligence will move forward to a Senate… Read More

Montgomery County has published its AI Action Plan project to incorporate artificial intelligence in county public services initiatives. As part of the initiative, the County’s 311 customer service center launched… Read More

Since the COVID-19 pandemic first reached Montgomery County in March 2020, the non-emergency line MC311 has fielded over 1 million calls, according to County Executive Marc Elrich and a Montgomery County… Read More

Desde que la pandemia de COVID-19 llegó al condado de Montgomery en marzo de 2020, la línea de no emergencia MC311 respondió más de 1 millón de llamadas, según el… Read More

El Ejecutivo del Condado Marc Elrich enfatizó que los inquilinos del condado de Montgomery, junto con todos los inquilinos de Maryland, todavía tienen protección contra el desalojo, incluso si la… Read More

In Montgomery County, residents are abandoning hundreds of 311 calls per day on average, according to county personnel. 311 is the customer service number for the county. Residents can get… Read More

El Concejal Gabe Albornoz, quien representa a todos los residentes del condado de Montgomery, explica sobre las medidas que se han tomado desde el Concejo para evitar que las familias… Read More

Montgomery County has been getting an influx of 311 calls from residents asking for assistance during the COVID-19 pandemic, said county Spokesperson Barry Hudson at a virtual meeting Wednesday.  311… Read More